Frequently Asked Questions
Everything you need to know about upgrading your home with Powerland.
What is the standard delivery timeframe for large appliances?
Most large appliances and furniture items are delivered within 5-7 business days. You will receive a tracking link and a scheduled delivery window via SMS once your order leaves our warehouse.
Do you offer professional installation services?
Yes, Powerland offers professional installation for select home appliances and smart home systems. You can add 'Professional Installation' to your cart at checkout for an additional fee.
What is your return policy for home decor and furniture?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition. Please note that custom-made furniture and final sale items are non-returnable.
Does my purchase come with a warranty?
All Powerland products come with a standard 1-year manufacturer warranty. We also offer extended protection plans for major appliances that cover accidental damage and mechanical failures.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm and Klarna to help you budget for larger home improvements.
Can I change or cancel my order after it has been placed?
Orders can be modified or cancelled within 12 hours of placement. After this window, the order may have already entered the shipping process, and standard return procedures will apply.